Ideta
No-code AI agents for livechat, messaging channels and social community management
Pricing
Free & Paid
Platforms
Web, WhatsApp, Facebook Messenger...
Developer
Ideta
Rating
4.3 / 5.0
Last Updated
September 25, 2026
Overview
Ideta is a French no-code platform for building and operating AI agents, and it is one of the few agent builders whose published feature set is aimed squarely at marketing and community work rather than internal tooling.
Its about page, read on 25 September 2026, says the company was founded in 2017 by Yanis and Sarah, went live in September 2018, has raised EUR 1.7M and records roughly 10,000 chatbots and 10,000 users.
Five products ship under one roof: Livechat for website conversations, an AI Agent builder covering chatbots, callbots and mailbots, AI Workflow Automation with webhooks and database connections, an AI Community Manager that likes and answers comments on posts and videos, and an AI Assistant for LinkedIn that drafts comments, translates replies and runs outreach scenarios.
Channels extend beyond the website to WhatsApp, Facebook Messenger, Instagram, Microsoft Teams, Genesys for callbots and SMS/RCS through HighConnexion, and any workflow can be exposed as an API. Pricing is published per product and is one of the more readable pages in this category.
Read on ideta.io/pricing on 25 September 2026, every product line shares the same ladder: a Free plan with 100 conversations a month, no credit card and a single livechat or bot, then Karate Kid at $29 a month for 500 conversations, Samurai at $79 for 2,000, Shogun at $199 for 5,000 and an Enterprise tier quoted on demand.
Paid tiers add design personalisation, more bots and more support seats, whitelabel appears at Shogun, and a 15-day money-back guarantee is stated on every plan.
The site also promises you can build for free until you are ready to launch, at which point a 14-day trial begins.
Model choice is broad for a product at this price: the pricing page lists OpenAI, Microsoft Azure, Mistral, Claude, Gemini and xAI.
One inconsistency is worth a written confirmation before you buy - the pricing cards describe Shogun as 5,000 conversations a month while the comparison table on the same page shows 10,000 for Shogun in the livechat column. The marketing value sits in the community and messaging products rather than the generic chat builder.
Auto like, auto comment and auto DM on Facebook and Instagram cover the comment-to-inbox funnel that contest giveaways, private discount codes and engagement campaigns depend on, with ChatGPT available as the reply engine; the Facebook product page frames it as putting an automated salesman behind every ad you run.
The LinkedIn assistant is a smaller but genuinely useful piece for B2B teams drafting comments and scenarios.
The trade-offs are real.
Metering is by conversation, so a busy support desk or a comment-heavy social campaign climbs the ladder quickly.
Callbot telephony arrives through a Genesys integration rather than first-party numbers, which means a second vendor.
The product is French-first, with interface and documentation material split between FR and EN.
And the integrations we could verify centre on webhooks, APIs, databases and messaging channels rather than a long list of named CRM connectors, so revops teams should test their stack before committing.
Enterprise pricing and SLA terms are not published.
Use Cases
Automating comment-to-DM funnels on Instagram and Facebook so giveaway entrants and discount seekers get a private reply without manual work
Turning Facebook ad traffic into conversations by placing automated replies and messages behind every campaign rather than relying only on a landing page
Running a 24/7 website livechat for e-commerce or SaaS support with handover to a human when the conversation needs a decision
Recovering lapsed subscribers with a mailbot that reads database fields, sends a personalised sequence and follows up based on engagement
Supporting B2B social selling with an assistant that drafts LinkedIn comments, translates replies and keeps outreach scenarios organised
Who Is This For
Social media managers who spend hours replying to the same comments and want likes, public replies and DMs handled automatically
E-commerce and DTC stores whose Meta ad traffic generates comment and DM demand they cannot answer by hand
Small business owners who want a free livechat and WhatsApp assistant without a developer or a monthly agency retainer
Marketing agencies managing community engagement and chat support for several client brands from one account
B2B and sales teams that need lightweight LinkedIn outreach support alongside their existing CRM workflow
Key Features
No-code agents across chat, mail and voice
One builder produces chatbots for websites and messaging apps, mailbots that pull subscriber data from your database and trigger follow-ups on open rates, and callbots for inbound phone conversations, with human handover built into every channel.
AI Community Manager for Facebook and Instagram
Automatically likes comments on your posts, videos and reels, replies to them publicly, and redirects commenters to direct messages for a private exchange - the mechanics behind giveaway contests, private discount codes and fan reactivation campaigns. ChatGPT can be wired in as the reply engine.
AI Assistant for LinkedIn
Generates comment drafts, translates replies and runs outreach scenarios for B2B and social selling work - a narrower tool than the chatbot suite, but one that most agent builders in this price band do not ship at all.
Channels beyond the website
Deploy the same agent to WhatsApp, Facebook Messenger, Instagram, Microsoft Teams, Genesys for callbots and SMS/RCS through HighConnexion, plus API and webhook endpoints for systems that have no ready-made channel.
Workflow automation with a choice of models
Visual workflow automation connects third-party apps, databases and webhooks, while the model layer can run on OpenAI, Microsoft Azure, Mistral, Claude, Gemini or xAI - so a provider change or a cost decision does not mean rebuilding the agent.
Pros & Cons
Pros
- A free tier that is actually usable - 100 conversations a month, 1 livechat, no credit card - with paid tiers published at $29, $79 and $199 a month instead of a contact-sales wall
- Marketing-specific automation most agent builders do not offer: auto like, auto comment and auto DM on Facebook and Instagram plus a LinkedIn assistant and mailbot follow-up sequences
- Model-agnostic: OpenAI, Microsoft Azure, Mistral, Claude, Gemini and xAI are all listed, so you can switch providers or mix them without rebuilding the agent
- Multi-channel deployment from one builder, covering website script, WhatsApp, Messenger, Instagram, Microsoft Teams, Genesys callbot and SMS/RCS via HighConnexion
- Risk is bounded on paper: 15-day money-back guarantee on every plan and a build-free-until-you-launch policy before the 14-day trial starts
Cons
- Metering is by conversation, and the steps are steep: 500 conversations on the $29 tier and 2,000 on $79 go quickly for a support desk or a comment-heavy social campaign, and whitelabel only starts at the $199 tier
- The pricing page contradicts itself on Shogun - the card says 5,000 conversations a month while the comparison table shows 10,000 - so ask for written clarification before choosing a tier
- Callbot telephony depends on a Genesys integration rather than first-party phone numbers, adding a second vendor and a second contract to any voice deployment
- French-first product and documentation: pricing, products and channels are covered in English, but advanced setup and support material skew to FR, and support is community and email until the higher tiers
- No published enterprise pricing, SLA or named CRM connector list, so procurement and revops teams cannot self-serve the answers they need for a larger rollout
Pricing Plans
Free
A real free tier rather than a trial - build and deploy a first agent, then decide.
- 100 conversations a month
- 1 livechat or 1 bot
- 1 workspace
- 1 support seat
- Basic design personalisation
- Human handover
- Community support
- No credit card required
Karate Kid
The plan the site marks most popular, for a small team running one busy conversation channel.
- 500 conversations a month
- 2 livechats or bots
- Advanced design personalisation
- 1 workspace
- 1 support seat
- Unlimited integrations
- Community and email support
- 15-day money-back guarantee
Shogun
For high-volume support or social engagement, and the first tier that includes whitelabel.
- 5,000 conversations a month as listed on the plan card
- 5 livechats or bots
- 5 support seats
- Whitelabel
- Unlimited integrations
- Community, email and phone support
- 15-day money-back guarantee
Frequently Asked Questions
Editorial Review
Editorial Team
September 25, 2026
Verified from ideta.io and ideta.io/pricing on 25 September 2026: a four-step published ladder of $0 for 100 conversations a month, $29 for 500, $79 for 2,000 and $199 for 5,000 with Enterprise on demand, a 15-day money-back guarantee, model choice spanning OpenAI, Microsoft Azure, Mistral, Claude, Gemini and xAI, and channels covering website livechat, WhatsApp, Facebook Messenger, Instagram, Microsoft Teams, Genesys and SMS/RCS via HighConnexion. The about page states the company was founded in 2017, launched the platform in September 2018 and has raised EUR 1.7M with roughly 10,000 chatbots. Our own reading of the pricing page found one inconsistency worth flagging: Shogun is shown as 5,000 conversations on the plan card and 10,000 in the comparison table.
Editorial Team
September 25, 2026
Editorial verdict: Ideta is not the cheapest or the most polished agent builder, but it is one of the few that ships social community automation as a first-class product instead of a bolt-on. For an e-commerce or creator marketer running giveaways, comment-to-DM discount codes and Meta ad traffic, the AI Community Manager replaces a paid social tool plus a manual community workflow, and it arrives on the same invoice as livechat and WhatsApp support. The metering ladder is the constraint to model before committing: 500 conversations a month on the $29 tier is thin once comment replies and DM flows are counted, and whitelabel does not start until $199. We would still recommend it over generic chatbot builders for marketing-led teams, on the strength of the free 100-conversation tier, published prices and the 15-day money-back guarantee.
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