CommentGuard
CommentGuard collects every comment on your Facebook and Instagram posts, ads and direct messages into one inbox, auto-hides or deletes spam, profanity and negativity in any language within seconds, drafts context-aware replies from a trainable AI agent, and includes unlimited team users with per-member response analytics.
Pricing
Paid
Platforms
Web
Developer
CommentGuard
Rating
4.3 / 5.0
Last Updated
September 23, 2026
Overview
CommentGuard is a moderation layer that sits between Facebook and Instagram and your team.
Every comment on your posts and ads is pulled into one unified inbox, and direct messages have their own Messages inbox alongside it, so nothing waits in the native platform notification feed.
On top of that inbox sits the filtering engine, which is the actual product: Profanity AI and Negativity AI catch offensive or negative comments in any language and with awareness of your page context, while separate filters remove spam URLs, images and GIFs, mentions, emojis, chosen keywords such as competitor names, and any comment containing an email address or phone number.
You can also choose to hide every new comment within seconds of posting and unhide only what you approve, which is the setting that keeps a high-volume ad comment section clean while you work through it.\n\nThe reply side is where it tries to earn the subscription.
Saved replies and automated pre-defined or AI-generated responses handle the repeated answers, and an AI agent can be put on auto-pilot: it scans and labels comments that need a reply, generates context-aware answers from a knowledge base you fill with brand, product and FAQ information, adds a short delay so the timing feels human, and follows a tone of voice you specify.
The vendor states the agent flags comments it lacks knowledge to answer so the gap can be filled rather than guessed at.
Team access is deliberately password-free - unlimited users at no extra cost, with admin, manager and moderator roles - and the analytics dashboard reports total, visible, hidden and deleted comments, how many replies came from automations, the AI agent or a person, and average response times per team member.\n\nPricing was readable on commentguard.io/pricing on 23 September 2026 and it is volume-tiered on comments only: Starter $29 per month for up to 5,000 comments, Growth $49 for 10,000, Pro $99 for 25,000 and Elite $199 for 50,000, with unlimited Facebook and Instagram DMs, unlimited pages, unlimited team members and unlimited AI responses on every tier.
A 7-day free trial needs no credit card, annual billing gives two months free, and the FAQ lists extensions up to 500,000 comments at $1,999 per month through the billing portal.
Two limits matter before subscribing: it is Facebook and Instagram only, so LinkedIn, X, TikTok or YouTube comments need another tool, and it does not schedule or publish content, so it sits beside Buffer, Hootsuite or Sprout Social rather than replacing them.
The vendor claims 2,500+ users and describes itself as the number one comment moderation tool, which is its own positioning rather than an independent ranking.
Use Cases
Keeping spam and scam links off high-volume Facebook and Instagram ad comment threads
Replying to product questions on posts and ads from one inbox instead of notifications
Hiding all new comments until a moderator approves them on a controversial campaign
Training an AI agent on brand FAQs so routine replies go out in seconds
Giving a VA or agency access to reply on behalf of a page without sharing page credentials
Who Is This For
Social media managers running paid Facebook and Instagram campaigns
Ecommerce brands whose ad comments are flooded with spam and pricing questions
Agencies managing moderation across several client pages
Community managers in non-profits and service businesses with sceptical audiences
Solo founders who want replies handled without handing over page logins
Key Features
Unified comment and DM inbox
Every comment on your Facebook and Instagram posts and ads lands in one view with smart filters and bulk actions, and Facebook and Instagram direct messages have a separate Messages inbox.
Profanity, negativity and spam filters
Profanity AI and Negativity AI work in any language with page context, and separate filters remove spam URLs, images and GIFs, mentions, emojis, competitor keywords and comments containing emails or phone numbers.
AI agent replies with auto-pilot
The agent labels comments that need a reply, drafts context-aware answers from your custom knowledge base and instructions, applies a natural delay and your tone of voice, and flags comments it cannot answer.
Hide-all mode and review queue
Hide every new comment within seconds of posting, review them in the queue and unhide only the ones you approve - a practical way to keep high-volume ad comment threads clean.
Team access and reply analytics
Unlimited users at no extra cost with admin, manager and moderator roles and no page passwords to share, plus reporting on visible, hidden and deleted comments, reply sources and average response times per person.
Related Guides
Dive deeper with step-by-step guides from our Knowledge Base.
Pros & Cons
Pros
- Real published prices with generous inclusions: $29/$49/$99/$199 per month by comment volume, and unlimited DMs, pages, team members and AI responses on every tier
- 7-day free trial with no credit card required, and annual billing gives two months free
- A wide filter set on top of profanity and negativity AI - URLs, images, mentions, emojis, custom keywords, emails and phone numbers, in any language
- Unlimited team seats with roles and no sharing of page logins, which is unusual at this price point
- Analytics attribute replies to automations, the AI agent or a specific person and track response times, so moderation becomes measurable
Cons
- Facebook and Instagram only - no LinkedIn, X, TikTok, YouTube or Google Business Profile comment management
- Pricing scales with comment volume rather than seats, so a high-traffic ad account with tens of thousands of comments moves to $99 or $199 per month quickly
- No free plan: the base cost is $29 per month after the 7-day trial, and there is no unlimited-comment tier
- It moderates and replies but does not schedule, publish or report on content - a social scheduler is still required
- AI reply quality depends on the knowledge base and instructions you supply, and the vendor says the agent flags gaps rather than handling them, so someone still reviews
Pricing Plans
Starter
Up to 5,000 comments a month with every feature unlocked.
- Up to 5,000 comments per month
- Unlimited Facebook and Instagram DMs
- Unlimited pages
- Unlimited team members
- Unlimited AI responses
- No AI credit metering
Growth
Up to 10,000 comments a month for accounts running paid ads.
- Up to 10,000 comments per month
- Everything in Starter
- Unlimited pages, DMs and team members
- Unlimited AI responses
Pro
Up to 25,000 comments a month for busy pages and agencies.
- Up to 25,000 comments per month
- Everything in Starter
- Unlimited pages, DMs and team members
- Unlimited AI responses
Elite
Up to 50,000 comments a month, with larger tiers available in the billing portal.
- Up to 50,000 comments per month
- Everything in Starter
- Higher tiers to 500,000 comments per month
- Unlimited pages, DMs and team members
Frequently Asked Questions
Editorial Review
Editorial Team
September 23, 2026
We read commentguard.io/pricing on 23 September 2026: Starter $29 per month up to 5,000 comments, Growth $49 up to 10,000, Pro $99 up to 25,000 and Elite $199 up to 50,000, with unlimited Facebook and Instagram DMs, pages, team members and AI responses on all four tiers, a 7-day free trial that needs no card, two months free on annual billing, and larger plans up to 500,000 comments at $1,999 per month listed in the FAQ.
Editorial Team
September 23, 2026
Editorial view: this is the rare moderation tool priced on the thing that actually scales - incoming comment volume - rather than on seats, which is why unlimited team members and unlimited AI replies stay credible at $29. The scoring reflects two structural limits rather than complaints: it covers Facebook and Instagram only, so a brand with LinkedIn or TikTok comments still needs a second workflow, and the AI agent is only as good as the knowledge base it is trained on, with the vendor acknowledging the agent asks for help rather than inventing answers.
Related AI Tools
Have a tool to share?
Submit your AI marketing tool to reach thousands of marketers, agencies, and founders every month.
Submit Your Tool